V240m Setup Guide

This simple guide will help you to get started quickly with your new Verifone V240m card terminal. Learn how to set up, switch on, connect to GPRS and WiFi, perform a sale, issue a refund and run your end-of-day report.

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What's in the box?

What's in the box?

 

First up, check you have the following items included with your terminal:

 

  • 1x Verifone V240m card machine

  • 1x power cord

  • 1x SIM card (if GPRS was selected)

  • 1 x till roll

  • 1x base unit (This will be a full-feature base for Bluetooth models and a standard charging base for Wi-Fi and GPRS models)

 

You may also need your Merchant ID Number to get set up. This is the “MID NUMBER” that you can find on any Inspire Payments correspondence or email communication.

Insert the till roll

  • Pull up the latch on the paper roll cover and open the cover.

  • Insert the paper roll into the terminal and close the cover, making sure the paper sticks out a bit.

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Turning on

Plug the power cord into the mains electricity and then insert the jack into the power slot on the side of the base unit or card machine.

 

The base unit will then show a flashing LED (white) while it boots up. This will then become solidly illuminated.

 

You can now place the V240m card machine onto the base unit.

 

The V240m will start booting up.

 

When boot-up is complete, there should be two LED lights solidly illuminated on the base unit (white and blue).

 

You can now move on to the connection setup section.

GPRS connection

Navigate the following sequence of menus by pressing the Menu button on the idle screen:

Menu > Configuration > Using the number keys, enter the default password of '1234' (unless you have previously changed this) and press Enter key. > Communication

 

In the communications panel, check that the network for Mobile Data status is “Up”, if this is the case you are operational and can press the cancel key to return to the main idle screen. If you see “Down” stated against “Mobile Data”, please contact us for support.

WiFi connection

Navigate the following sequence of menus by pressing the Menu button on the idle screen:  Menu > Configuration > Using the number keys, enter the default password of '1234' (unless you have previously changed this) and press Enter key. > Communication

 

  • Select WiFi > Configuration > WiFi Scan >

  • Select the name of the router you want to use and press Add

  • Select Pre-Shared-Key (PSK)

  • Enter the router password and select OK

  • Select Save > OK > Yes > OK > Status. Status will show as 'Up'.

Performing a sale

The card machine is ready to start a sale transaction from the idle screen. Enter sale amount and then press enter key.

 

  • Insert the card, swipe, manual key entry or tap contactless card.

  • The terminal connects to the host.

  • Enter PIN or Present card if under £100 and then press the Enter key.

  • The terminal connects to the host.

  • The terminal has received approval response from the host and printing the receipt.

  • Press the Enter key to print a customer copy.

  • If no receipt is required press the Cancel key to revert to the idle screen.

  • The terminal prompts user to remove the card before going back to idle screen.

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Performing a refund

Navigate the following sequence of menus by pressing Menu button on the main menu:

 

  • Menu > Onetime-Transactions > Refund

  • Enter refund amount and then press Enter key to confirm.

  • Present, insert, swipe or key in the card number of the payment card.

  • The standard flow is performed (connecting, authorising, PIN/signature, approved, printing).

End-of-Day Batching

There are 2 steps to carry out your End-Of-Day reporting:

 

Step 1:

 

  Menu > Reports > Using the number keys, enter the default password of '1234' (unless you have previously changed this) and press Enter key. > End of Day (Z)

 

  • This will print out a detail report. This report will show you how much you have taken that day.

 

Step 2:

 

Menu > Reports > Using the number keys, enter the default password of '1234' (unless you have previously changed this) and press Enter key. > Reconciliation > Global Payments

 

  • This will print out a detail report. This will send the funds to our acquirer to credit to your account.

 

Note: For security purposes, the screen above will only be displayed for a limited time.

 

Important

End-of-Day/Reconciliation should be performed every day as this is your confirmation of the transaction totals that have been sent to the acquirer.

Setting up your Wifi Verifone V240

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